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BityBird Co

Contact & Returns

Questions about an order, a return, or just want to say hi? We're a small shop — expect a real reply, not a bot.

Send Us a Message

We typically reply within one business day. Include your order number if this is about an existing order.

Or reach us directly

Mon – Fri  ·  Usually responds within a few hours

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Return Policy

  • 14-day return window from delivery
  • Item must be unused & in original condition
  • Damaged on arrival? We make it right, no questions
  • Refunds processed within 3–5 business days
  • Email us first — we handle everything through email

Common Questions